real5 Faces

Meet the Real Face of Business

John Duggan

4 Seasons Air Conditioning

Who are you?

We provide high quality air conditioning and ventilation systems to a wide range of customers

– we’re experts in all aspects of air conditioning, be it industrial, commercial or residential

– we have many years’ experience installing, repairing and servicing new and existing systems

– our professional engineers provide high quality end-to-end service, giving you peace of mind

How did the business come about?

Back in 2003 a new more energy efficient refrigerant was introduced to the industry, air conditioning systems became more refined and reliable and we spotted a gap in the market. Few companies were ‘customer focused’ and customers didn’t have any great expectations regarding reliability of the equipment or level of customer service.

We became partners with market leading equipment suppliers Daikin and Mitsubishi Electric. We offered our clients choices in systems (not just the cheapest) with long 100% manufacturer backed parts and labour warranties (up to 7 years) provided competitive service contracts with favourable terms & conditions. Because we understood our customers business they often took advantage of 100% Capital Allowances or opted for Lease Purchase arrangements. Today, 16 years later, we still have customers from 2004 with systems that are still working as efficiently as the day they were installed.

How long has your business been in existence?

4 Seasons Air Conditioning was set up in late 2003 and started trading in 2004. Where has the last 16 of my life gone!

How many people do you employ?

We have 4 direct employees and 2 teams of highly experienced engineers who work with us on larger projects

Why Warrington?

I left the North West in 1987 to work in Bury St Edmunds in Suffolk for 4 years then did 9 years in Perth working for Scottish hydro Electric. I had to return to the North West for work and family reasons in late 1999 and Warrington seemed to have the most to offer then. 4 years later it proved to be an ideal location to operate a contracting business from.

What is your ‘get through lockdown tip’?

My ‘get through lock down tip’ is remain positive and talk talk talk to others about the challenges and opportunities we all face together.

What job or achievement makes you most proud?

There are many jobs and achievements I’m proud of since setting up in business. Probably I’m most proud of the design and installation work we do in server rooms and data centres. We go to great lengths to understand the clients circumstances and precise cooling requirements. In some cases it can take months to arrive at the optimum solution during which time you really get to know them and their business. But the projects that give you instant job satisfaction are the residential ones, in particular bedrooms where we install invisible, silent systems that dehumidify as well as cool the room. You just know your’e going to get that phone call telling us what a fantastic nights sleep they get since it was installed.

Tell us one interesting thing about you that people might not know?

some people may remember I climbed Kilimanjaro back in 2007 to raise money for Claire House Children’s Hospice. It was one of the toughest things both physically and mentally that I’d ever achieved. We had heavy snow the night before the final ascent and it was touch and go if we’d make it but we did 15 hours later! The view from the top was a ‘whiteout’ but it was worth it. I learnt a lot about myself and the other people in the team of fundraisers over the 6 days we were together. Almost as hard as the climb was persuading people to sponsor me. back in 2007 we did have just giving but It was really shocking to find people coming up with excuses and others avoiding me like the plague! I really appreciate that a key element of being a Real5’er is that each group adopts a charity and gives to the community. Being a member of both Warrington and Chester Real5 I donate any commissions to either St Rocco’s Hospice and The Clatterbridge Cancer Charity, who’ve looked after my loved ones in time of need.

Who are the people most important in life to you?

The most important people in my life are my two son’s John & Daniel (who are both air conditioning engineers!) and my partner Helen who supports me in everything I do.

Like a 1:1 with John?


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